Privacy policy
Privacy Policy
✅ Effective Date: July 23, 2025
✅ Last Updated: July 23, 2025
At Ceylon Organic Tea Shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with our services.
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1. Information We Collect
We may collect the following types of personal information:
• Name, email address, phone number
• Shipping and billing address
• Payment information (processed securely via third-party platforms)
• Browsing behavior on our website (via cookies or analytics tools)
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2. How We Use Your Information
We use the collected information to:
• Process and fulfill your orders
• Communicate with you about your order, updates, or promotions
• Improve our website and customer experience
• Send newsletters or marketing emails (only if you opt in)
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3. Sharing Your Information
We do not sell or rent your personal data to third parties.
We may share your information only with:
• Trusted third-party service providers (e.g., payment processors, delivery companies)
• Legal authorities, only if required by law
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4. Cookies and Tracking
Our website may use cookies to improve your experience and analyze website traffic. You can disable cookies through your browser settings.
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5. Data Security
We take reasonable measures to protect your personal data through secure technologies and privacy-aware business practices. However, no system can be guaranteed 100% secure.
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6. Your Rights
You may:
• Request access to your data
• Ask us to correct or delete your information
• Unsubscribe from our emails at any time
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7. Children’s Privacy
We do not knowingly collect personal information from individuals under 16 years of age.
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8. Changes to This Policy
We may update this policy occasionally. Any changes will be posted on this page with the revised date.
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9. Contact Us
If you have any questions or requests regarding your personal data, please contact us:
Email: teaotbreeze@gmail.com
Phone: +94715776588
Address: Colombo, Sri Lanka.